Welcome to BONBON
BONBON is an all-in-one operations platform for service businesses — from car wash and detailing to home services, beauty, fleet, and field work. Whether you run one shop or a multi-location fleet, BONBON gives you a single place to handle:
- Bookings & scheduling (online + in-person walk-ins)
- Live dispatch + map with traffic, drive-time rings, and smart routing
- Customer relationships (history, vehicles/pets/properties, photos)
- Staff & teams (roles, schedules, earnings, real-time tracking)
- Invoices & payments (Stripe online, walk-in cash/card, BYO Stripe)
- AI that helps over SMS and web chat, auto-assigns staff, and scans assets
Who uses BONBON
- Owners & co-owners — full setup, billing, AI, analytics
- Managers — schedule, dispatch, customer & team operations
- Staff — their jobs, schedule, customer notes, check-in
- Customers — book online, track live, pay, view history (Customer Portal)
- Platform admins — system-wide configuration (Lovable team)
Where to start
- Onboarding — pick a vertical (wash, beauty, clean, fleet, etc.)
- Add your first service
- Invite your team
- Take your first booking (Quick Walk-in or Online Booking link)
- Send your first invoice
Tip: Use the role buttons at the top of the Help Center ("I am a…") to filter articles to your job.